For several years, I have financed several mobile devices for myself and my family members with Rogers. All my payments have been made rigorously, always on time, thanks to a direct debit system. I have never had a late payment or any incident to report. However, recently, I was surprised to find that I could no longer access More

The worse customer service ever. I would give zero if I couldThe worse experience I have ever had. People be AWARE, Additional fee will be added to your monthly bill each month: Not recommended at all.

Their management staff is horrible at dealing with clients and yes they will double charge and refuse to refund.Rogers internet in our area is UNSTABLE. People in our neighbourhood have outages once or more per week.

bills have always exceeded contact amounts.Largest bill was $1500+ for roaming charges.Average over the last 6 months have exceed contracted amount by more than $300.Unfortunately, Canadians don't have many providers to choose from. One day this will change. Therefore, its best to remain in the honeymoon phase and shift providers at renewal every 2 years.

Never had such a hard time to swap cell phone carriers. Spoke to a rep. Told me I had to go to the store to validate my ID. Went to the store. Rep validated my ID and said I need to speak to Virgin to complete the order. Spoke to More

Last 2 international trips I paid for roam sweet roam. I was unable to send or receive calls. I was double billed for some days. Customer service rep couldn't care less. I am a long term customer and am done with Virgin.

HorribleThey have been a very good provider in the past but I no longer recommend them, they replace My plan with more expensive packages without any notice which seems unacceptable to me and offer promotions for new subscribers only, they do not offer any benefits for their long-time More

Absolutely the worst!Terrible service, lots of unreasonable hidden charges. Theifs, by all means. I just learned Virgin Plus is charging me $16 extra per month!!!? and am in the middle of cancelling my service, hopefully!