Virgin Mobile Reviews
Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Virgin mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Virgin mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Virgin cell phone plan reviews.
Virgin cell phone plans reviews
Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Virgin cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.
Virgin Plus reviews : Virgin Phone plans
Since 2005, Virgin Plus has consistently been surprising its clients with new and improved services and virgin phone plans. The special offers and member benefits with the Virgin phone plans were very quickly and widely availed by many users. Here’s a quick look at the company’s reviews given by users all over Canada.
Last 365 days average
1.8
All time average
2.8
Sarah P.
québec, quebec
A clerk answers my questions well half the time. For prices, they are more expensive than the competition! Also, they raised my rates without sending me a notice!!! To avoid!
2 people found this useful
vickey
nc, ontario
I moved from Bell to Virgin best choice ever. No overages, no dropped calls. Same plan as bell almost $40.00 cheaper.
Maude
montreal, quebec
We had problems with our connection twice in five months (internet just stopped working out of nowhere). BOTH TIMES, we called for a technician and the tech NEVER SHOWED UP. Both times. The second time, once it was 4pm (the tech was supposed to come before 5pm), I called support. They confirmed "don't worry madam, the technician is coming, don't worry" and laughed at me. THE TECH NEVER CAME. I'm s More
Al K
fulford harbour, british-columbia
Customer service lies non stop. Pretend to type notes. Give fake employee numbers. Pretend to check and escalate issues. Absolutely don't give a F.
Thankfully we Canadians pay through the teeth for Internet. No escape from the most corrupt companies around.
charles
ottawa, ontario
After clearly demonstrating that we had been billed twice, Virgin refused to reimburse us, claiming that the data had been exceeded. For a GB of data, the cost would be $110, which is impossible and excessive, this is the second time this situation has occurred.
Y
edmonton, alberta
If you don’t want connectivity this is for you…what a joke. Garbage network
Claude Sophie
montreal, quebec
Me and my daughter have just joined the Virgin team. It was when I received my bill that I realized that their basic package costs more than the one I have. That is 7 days following our subscription. He remains adamant about changing his subscription. It is clear that we are going to subscribe with another company. I would pay more attention to the packages…
Am
montreal, quebec
Virgin was overcharging me for 15 months and promised to issue a refund. At first they told me it would arrive in 2-3 weeks. After three weeks I called them to reconfirm my address and they assured me that everything was entered correctly into the system. After four weeks I called them back again to confirm AGAIN that everything was entered correctly into the system, and they informed me that for More
Shirley Cooper
hawkesbury, ontario
Cancelling my service took 3 different people and I still don’t know if it is cancelled. They did not give an order or cancellation number.i spoke to one person he asked me all theses security question then tells me I have to go to another department his line is gargled missing words. He then transfers me to the wrong department for spike. She transfers me to another person She goes through the More
Jennie
london, ontario
I have a disappointing encounter with Virgin Mobile charges and the customer service representative who handle my concern her name is Maria, i called her around 09:22am, despite of my clear explanation regarding erroneous long-distance charges totaling )24.75 and my simple request is to deactivate the service to avoid future unjust charges, Maria's conduct was appalling. She displayed rudeness and More