Bell Mobility's mobile plans in Alberta

Bell, in general, is a good provider is you do not need to call customer service but been with most major service providers and they are average. Their loyalty department usually is pretty good.

If I could rate bell 0 i would. For the 7 years I have been with bell they have been nothing but awful when it comes to billing and customer service. I have had tons of hidden fees and scam charges (charging for disconnection when my bill is paid on time, long distnce calls I didn't make, roaming charges when I haven't travelled etc) Their rate plans are crazy expensive when compared to other companies and they offer zero benefit to loyalty. After 7 years I am thankful to be leaving my $100/mo shitty customer service sketchy scam bill behind for literally any other company. Good riddence.

Having multiple issues with Bell and after several calls, online chats, email, technical issues, service, bill, online account, upgrading, plan price and loyalty offer unsatisfactory and issues unresolved. Simply waiting for a good deal elsewhere so I can get as far away from Bell as possible.

Bell is good, but pricy.

i inqired about purchasing a new sim card for my new phone and they wouldn.t provide me one after saying i couldn't verify my account when i gave them my account number. i wouldn't do business again with them if it was free

They are too expensive. After being loyal for 30yrs, I am going elsewhere, where I can get a plan that is same features I want for $80 less.
Bundling in More Data I dont need isn't flexible, you just bumped up price so now i cant afford them. I use about 4GB/mos. I don't stream on it.

Unannounced bill changes

It works, they gave good price on my phone, now that I own my phone i can find better rates on BYOD plans than bell offers

Bell is a Massive pile of suck. They suck money out of their customers in any way that they can. They're not about the customer experience - they're about the shareholders bottom line. They add charges, fees or jack rate plan costs with little to no notice. They treat their existing customer base like dirt - but then harass you when you want to leave. 20 years with bell has bought me the same in market plan as every other customer coming in. Way to treat me as a "valued" customer.

I get bogus charges on my bill, Ive been off contract over a year and cant get a deal to stay with Bell as good as ones Ive been offered by other carriers. And the service is horrible but that is partly due to the area Im in. And no 2 people give the same information. And I have had problems logging into my bell account from the start so that has basically been inaccessible.