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Why choose Gems Telecom ?
Gems Telecom has been acquired by Telus and no longer operates independently. The plans previously offered by Gems Telecom are now aligned with those of Telus.
If you were looking for residential internet plans from Gems Telecom, we encourage you to explore the offerings directly available from Telus.
Gems Telecom Reviews: A Well-Rounded Provider
To give you an idea of what customers thought of this provider, here are the reviews left by PlanHub users. This provides an opportunity to better understand the history of Gems Telecom before its acquisition by Telus.
Several criteria have been analyzed: connection quality, customer service, reliability, and more. These reviews give you an insight into the customer experience with Gems Telecom before it was integrated into Telus' offerings.
If you're curious, these reviews could help you better understand what this provider was like before its acquisition.
Last 365 days average
-
All time average
3.4
By specification
drareni
pointe-claire, quebec
discussion on April 12 with Anderson to increase internet speed, who was very professional with very relevant answers to all my questions.
Jerry boncy
laval, quebec
Hello, I would like to give a perfect score of 10/10 to Mr. Anderson. His work was exemplary, he directed me well and he answered all my questions. His kindness and dedication to his work makes me say that I am in good hands. Thanks to gemstelecom thanks to mr anderson and all his staff.
Martin H
angus, ontario
We went with the internet and IPTV from this provider. 1) Installation and activation was a breeze; 2) Internet service is good, coverage is provided by a Deco router, which is correct at best; 3) Support is next to inexistant. EMail or phone calls are tedious with their inexperienced receptionists (they are NOT technicians); 4) Between 1830 and 2100 every evening, IPTV lags and buffers like More
Dartagnan
ottawa, ontario
Cela fait trois années que je suis client et leur service à la clientèle n'est pas à la hauteur de mes attentes. On m'a forcé a renouveler mon abonnement pour deux ans alors que je ne souhaitait que déménager mon abonnement. Difficile a obtenir un service en français et attente longue au téléphone pour parler à un agent. Aussi, un agent m'a promis un nouveau wifi au téléphone pour que je signe More
How Gems Telecom Compares to your Actual Internet Connection?
You want to evaluate the speed of your internet connection and know what would be the ideal internet plan? Click on the Go button below and try our internet speed test! To learn more, visit the page dedicated to our speed test.
All about Gems Telecom
Gems Telecom was founded in 1993 with the goal of providing affordable long-distance phone plans to Quebecers. Gems Telecom no longer operates as an independent provider. For some time now, the brand has been integrated into Telus, and its services are now offered under the Telus name.
