| Network (Stability, coverage, speed, dropped calls…) | |
| Bill (Transparency, clarity, aligned with contract…) | |
| Digital experience (Application and/or website are simple, clear, efficient and useful…) |
| Onboarding experience (Phone number port-in, activation, delivery, installation…) | |
| Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…) | |
| of people would recommend this brand |
Gemstelecom offers residential internet plans in the following cities: Montréal , Ottawa , Laval , Quebec City , Gatineau , Windsor , Québec , Saguenay , Trois-Rivières , Hamilton , Longueuil , St Catharines , Sherbrooke , Burlington , Oakville , Drummondville , Lévis , Kingston , Shawinigan ,
Gemstelecom offers 85 Internet plans in Canada
They offer speeds from 5Mbps to 400Mbps and prices from $25.61 to $97.28. They offer the following technologies: cable, dsl-fttn
| Extreme High Speed 60 Plus (with 1 year agreement) | 60 Mbps Cable Download speed | Unlimited Monthly usage | $54.99 Upfront payment | $52.28 Average monthly price over 2 years | $1254.75 For 2 years | Get more details |
| Extreme Speed 30 (with 1 year agreement) | 30 Mbps Cable Download speed | Unlimited Monthly usage | $54.99 Upfront payment | $47.28 Average monthly price over 2 years | $1134.75 For 2 years | Get more details |
| Internet 15 Plus | 15 Mbps Cable Download speed | Unlimited Monthly usage | $163.99 Upfront payment | $41.82 Average monthly price over 2 years | $1003.75 For 2 years | Get more details |
| Extreme Speed 30 | 30 Mbps Cable Download speed | Unlimited Monthly usage | $163.99 Upfront payment | $51.82 Average monthly price over 2 years | $1243.75 For 2 years | Get more details |
| Extreme High Speed 60 Plus | 60 Mbps Cable Download speed | Unlimited Monthly usage | $163.99 Upfront payment | $56.82 Average monthly price over 2 years | $1363.75 For 2 years | Get more details |
| Internet Basic 5 (with 2 years agreement) | 5 Mbps Cable Download speed | Unlimited Monthly usage | $15 Upfront payment | $25.62 Average monthly price over 2 years | $614.76 For 2 years | Get more details |
| Internet Basic 5 (with 1 year agreement) | 5 Mbps Cable Download speed | Unlimited Monthly usage | $64.99 Upfront payment | $27.70 Average monthly price over 2 years | $664.75 For 2 years | Get more details |
| Internet Basic 5 | 5 Mbps Cable Download speed | Unlimited Monthly usage | $173.99 Upfront payment | $32.24 Average monthly price over 2 years | $773.75 For 2 years | Get more details |
| Internet Basic 5 | 5 Mbps Cable Download speed | 75 GB Monthly usage | $15 Upfront payment | $25.62 Average monthly price over 2 years | $614.76 For 2 years | Get more details |
| Internet Basic 5 | 5 Mbps Cable Download speed | 75 GB Monthly usage | $15 Upfront payment | $25.62 Average monthly price over 2 years | $614.76 For 2 years | Get more details |
| Ultimate High Speed 400 (with 1 year agreement) | 400 Mbps Cable Download speed | Unlimited Monthly usage | $54.99 Upfront payment | $92.23 Average monthly price over 2 years | $2213.55 For 2 years | Get more details |
| Ultimate High Speed 400 (with 2 years agreement) | 400 Mbps Cable Download speed | Unlimited Monthly usage | $15 Upfront payment | $85.62 Average monthly price over 2 years | $2054.76 For 2 years | Get more details |
| Ultimate High Speed 400 | 400 Mbps Cable Download speed | Unlimited Monthly usage | $294.98 Upfront payment | $97.28 Average monthly price over 2 years | $2334.74 For 2 years | Get more details |
| Platinum High Speed 300 | 300 Mbps Cable Download speed | Unlimited Monthly usage | $194.98 Upfront payment | $78.11 Average monthly price over 2 years | $1874.74 For 2 years | Get more details |
| Platinum High Speed 300 (with 1 year agreement) | 300 Mbps Cable Download speed | Unlimited Monthly usage | $64.99 Upfront payment | $78.69 Average monthly price over 2 years | $1888.51 For 2 years | Get more details |
1993
Quebec and Ontario (The services of Gems Telecom are available by DSL and by cable in Quebec and Ontario in the zones covered by Bell, Rogers, Vidéotron and Cogeco Cables.)
Find internet and telephone services. Residential and business services include fiber optics, high speed internet, telephone and Voip telephone systems.
Gems Telecom offers Internet by Cable but also by fiber.
Choose from a broad range of plans and save even more with the internet + telephone combo plans.
vamal
toronto, ontario
Hello,
Not sure who gave the company a good score, Im personally waited for ~15days to get the internet working, and finally gave up and switch to another provider. Took them 1week to send a new modem, when the new modem arrived it also didnt work, 20calls to support didnt help either. Pay 10$ more and get the internet in less than 24h.
Gems télécom
montréal, quebec
Uploads speeds have been cut in half of that promised even with a new installation made by the technician and new CAT8 cables. Only get 75% of the download speed indicated almost all the time. We keep getting hung up on when we call customer service and it is very difficult to talk to someone. It's a scam after all!
Jean Francois
mount royal, quebec
Got internet recently, so for so good, no issues, speed as advertiesed.
Pierre
laval, quebec
I have been a subscriber since May 2014. Very satisfied with the service. I had a modem problem that was replaced quickly. I have a 2 year contract at $ 45 / month for 15 Mbps ill. with phone with 2 months free. What more could you ask for.
Ge Ge
drummondville, quebec
Bad service, many cuts put on the back of Cogeco. I called 3-4 times, only one tech told me that it could be the modem the problem but that he could not do anything on the weekend that I had to call the week if I still had problems. An average wait of 30 minutes on the phone dissuaded me from calling again. I called to cancel when we missed the Internet for 8 hours a day. I was told that I would pay the $ 50 fee because I didn't mean often enough that I had line problems. I should have received a confirmation email, unfortunately I do not have internet ...
mummonth
montreal, quebec
GPS
Longueuil, quebec
Jean
,
pat
montréal, quebec
Alex
Mont-Royal, quebec
Godin
mont-royal, quebec