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Gems Telecom

Gems Telecom, formerly known for its Internet services, has been acquired by Telus. The brand no longer operates independently, as its services have been fully integrated into the Telus offering.

This acquisition marks the end of Gems Telecom's operations as a separate provider.

Client's Ranking
3.4
Gems Telecom Internet
3.4

Gems Telecom

Gems Telecom Internet

Gems Telecom has been fully acquired by Telus and no longer offers services independently. Former Gems Telecom plans and services are no longer available.


Gems Telecom Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Gems Telecom customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Gems Telecom Reviews

Want to learn more about Gems internet? Feel free to read through some authentic Gems telecom reviews from users across Ontario and Quebec.

Last 365 days average

No review

-

All time average

69 reviews

3.4

By specification

Network
0.0
Onboarding experience
0.0
Bill
0.0
Customer Service
0.0
Digital experience
0.0
Gems Telecom https://www.planhub.ca/img/logo/gemstelecom.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 69 3.4
Gems Telecom
4
2023-04-13

discussion on April 12 with Anderson to increase internet speed, who was very professional with very relevant answers to all my questions.

PlanHub
Gems Telecom
5
2023-03-11
Great service - the best

Hello, I would like to give a perfect score of 10/10 to Mr. Anderson. His work was exemplary, he directed me well and he answered all my questions. His kindness and dedication to his work makes me say that I am in good hands. Thanks to gemstelecom thanks to mr anderson and all his staff.

PlanHub
Gems Telecom
2
2023-02-13
"Internet, IPTV Setup Made Easy"

We went with the internet and IPTV from this provider. 1) Installation and activation was a breeze; 2) Internet service is good, coverage is provided by a Deco router, which is correct at best; 3) Support is next to inexistant. EMail or phone calls are tedious with their inexperienced receptionists (they are NOT technicians); 4) Between 1830 and 2100 every evening, IPTV lags and buffers like More

PlanHub
Gems Telecom
3
2023-01-06
"Forcé à Renouveler Abonn

Cela fait trois années que je suis client et leur service à la clientèle n'est pas à la hauteur de mes attentes. On m'a forcé a renouveler mon abonnement pour deux ans alors que je ne souhaitait que déménager mon abonnement. Difficile a obtenir un service en français et attente longue au téléphone pour parler à un agent. Aussi, un agent m'a promis un nouveau wifi au téléphone pour que je signe More

PlanHub

Gems Telecom Availability

Gems Telecom services are no longer available, as the provider is now part of Telus brand.


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Frequently Asked Questions about Gems Telecom

Gems Telecom distinguishes itself with its impressive customer support and vast number of different kinds of internet plans.

Gems Telecom provides a free router and modem rental with two-year internet plans.

Depending on your specific contract, Gems unlimited internet includes a plan, modem and router.

Gems internet speeds range from 10Mbps download and 1.5Mbps upload to 400Mbps download and 50Mbps upload.

There are no discounts for signing longer contracts, but users can receive free installation, modem and router when signing a two-year contract instead of a one-year contract.