Worst network service ever. No network at home, not network at work.not at allWaiting waiting waitingCalled too many times no solutionToo long for waiting to call tooI can not use internet properly and I have to pay for the plan and in can not do anything because I did contact with themWaste of money

Small business has 485gb of paid and bonus earned high speed data—.l all shared amongst devices. Shaw doesn’t like shared plans so at first upgrade of a device, and without notice, we have lost all the bonus Gb earned over the years and been throttled back in high speed. Costing our business hugely. 5 calls and emails later, over two weeks, this has not been solved. Just keep hearing “yes you have

For several years, I have financed several mobile devices for myself and my family members with Rogers. All my payments have been made rigorously, always on time, thanks to a direct debit system. I have never had a late payment or any incident to report. However, recently, I was surprised to find that I could no longer access financing for a new device through my online account. After multiple attempts to obtain an explanation, I was finally put in touch with one of the agents on July 10, 2025 at 9:58 a.m. The agent told me that a conflict between my account and that of my partner would be the cause of this blockage. However, no clear reason or valid justification was provided to me, he admitted to me that he did not have the means to resolve the problem, even adding that no one else could go further, as he believed it represented the last possible level of processing. I find this response completely unacceptable. As a loyal customer for over 6 years, having always respected my contractual commitments, I do not understand how a simple administrative or systemic problem – for which I am not responsible – can justif

The worse customer service ever. I would give zero if I couldThe worse experience I have ever had. People be AWARE, Additional fee will be added to your monthly bill each month: Not recommended at all.

Annual plan at $150 unlimited calls and 30 GB internet for 12 months, comes back to $12.50 by paying for annual, get $5 with this code in addition QMH9W6

You can trust them ! They changed my plan without any email of explanation and charged me like 10 $ more than usually Afrer a long time at phone and talking with many différent persons , I managed to take back my old plan and for that , they charged me 11$ more without telling me because I changed my monthly plan! It s really a joke.It seems I ll just go somewhere else

Just like parent Telus, Koodo has changed the rules (and so my bill) just a few months after signing up. This time,

I bought a prepaid plan that met my needs, namely the 360 days, the network is good, it's Telus's, I had a small configuration problem and through the Koodo assistant CHAT we can schedule a call with customer service who was courteous and efficient. Use the code to get a discount