vif-internet

5 reviews

(4.2/5)

VIF's Internet plans in Quebec

Download speed Monthly usage Upfront payment Average monthly price over 2 years For 2 years
15 Mbps DSL/FTTN Download speed Unlimited Monthly usage $60 Upfront payment $37.45 Average monthly price over 2 years $898.80 For 2 years
15 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $39.95 Average monthly price over 2 years $958.80 For 2 years
30 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $42.45 Average monthly price over 2 years $1018.80 For 2 years
25 Mbps DSL/FTTN Download speed Unlimited Monthly usage $60 Upfront payment $42.45 Average monthly price over 2 years $1018.80 For 2 years
50 Mbps DSL/FTTN Download speed Unlimited Monthly usage $60 Upfront payment $44.95 Average monthly price over 2 years $1078.80 For 2 years
60 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $54.95 Average monthly price over 2 years $1318.80 For 2 years
100 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $52.45 Average monthly price over 2 years $1258.80 For 2 years
200 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $77.45 Average monthly price over 2 years $1858.80 For 2 years
400 Mbps Cable Download speed Unlimited Monthly usage $260 Upfront payment $90.78 Average monthly price over 2 years $2178.80 For 2 years

VIF

5 reviews

(4.2/5)

Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
80% of people would recommend this brand

Review your carrier

Your e-mail is private
Only your city is public
Your review will be published under the name you enter.

Important!

We want your voice to be heard! Your rating and feedback are invaluable in helping other customers select the best Internet service provider. This platform is intended to provide helpful, relevant content to customers. Content you submit should be relevant and based on your honest opinion and experience.

PlanHub reserves the right to remove feedback that isn't directly related to customer experience. If your comment includes any of the following, it is subject to removal: promotions and commercial solicitations, abusive language, sexual content, infringing content, illegal activity, irrelevant or malicious comment, personal information. Customers in the same household may not post multiple reviews of the same provider. We may restrict the ability to submit a feedback when we detect unusual reviewing behaviour.

Your E-mail

Before posting your review, we need to validate its authenticity. That's why you will receive an automated email that will ask you to confirm your assessment.
Your email address will only be used once for confirming your assessment and will not be sold, loaned or given to any third party. If you have any concerns about the use of your email address, please refer to our Privacy Policy.

Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge

Please complete all fields with a star

VIF https://www.planhub.ca/img/logo/vif-internet.png 5 4.2
VIF's Internet plans in Quebec
VIF https://www.planhub.ca/img/logo/vif-internet.png
5
2020-03-10

A better price for a service that is equivalent to other bigger providers. I have been with vif-Internet for 6 years now and I have never had a problem with this provider in all this time.

PlanHub
VIF's Internet plans in Quebec
VIF https://www.planhub.ca/img/logo/vif-internet.png
2
2020-02-26

I have been with Vif for 4 years without any problems. Until a storm took place in Quebec (Vif is based in Mtl).
A wire disconnected outside. It took 2 weeks before they agreed to send a technician on site. They made me do a ton of tests, replace the modem, be forced to borrow a laptop from a friend because they wanted to test with this equipment that I do not have, I am told that they will call me, I am told that they are doing other tests the next day, I am called at work to do tests !, I never spoke with the same person, etc. I spent hours on the cell phone with them at my expense for nothing. Until they decided 12 days later to send someone. That it was the problem with the telephone pole.
I never had credit, no refunds, no offers when I unsubscribed, no apologies from customer service. 14 days without internet in 2019 is long. Vif when you don't live in Montreal is not a good idea. For me, it's never again.

PlanHub
VIF's Internet plans in Quebec
VIF https://www.planhub.ca/img/logo/vif-internet.png
4
2020-02-25

The Internet speed test as well as the proposed price displayed by Planhub correspond quite well to what we have with Vif-internet.
Knowing that the speed can fluctuate depending on the day and time, the test reveals a speed of almost 8 for a price of $ 24.99 per month + taxes.
It would also be a good idea for Planhub to list the annual rates, as there are Internet providers that offer an annual payment VS monthly payments.
It is good to know that sometimes, by paying once a year, the price is cheaper than monthly! That is what we do: an annual payment. We save several $$ compared to monthly payments ...

PlanHub
VIF's Internet plans in Quebec
VIF https://www.planhub.ca/img/logo/vif-internet.png
5
2020-02-25

I've been with Vif Internet 60M cable for 6 years
Breakdowns are rare but not non-existent (1 or 2 per year)
The speed is very stable
Slow customer service (but very may be required)
As the price is very competitive I recommend

PlanHub
VIF's Internet plans in Quebec
VIF https://www.planhub.ca/img/logo/vif-internet.png
5
2020-02-16

not expensive & worth its value

PlanHub

More about VIF

vif logo
Date of fondation

1994

Network Coverage

Canada and USA

About

VIF is a high speed Internet and telephony provider for residents and businesses in Canada and the USA. Founded in 1994, this provider also offers services such as website hosting.

PlanHub in the media

Prices change all the time !
Prices change all the time ! Stay informed about the best prices by email
Alert