Launched in 2005, Virgin Mobile is a joint venture between Virgin group and Bell Canada Enterprise Inc. (BCE Inc.) operating on its networks. Besides providing wireless voice, text and data communication, Virgin mobile provides its customers special offers, discounts and VIP experiences in music, entertainment, fashion & travel.
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
77%
of people would recommend this brand
224reviewCount
Virgin Mobile's mobile plans in Quebec
ah597
North Vancouver, british-columbia
2020-04-19
Virgin continuously has raised the fees, and when I switched over to a new phone they forced me to discontinue my previous plan (at $25 back in 2015, a plan that I'd been on for 3.5 years when they made me switch) because they "no longer even offered it". As a result my plan then went up to the next lowest plan for a similar package, at $40/month, and now I'm at $48. But then there's extra fees for calling, data overage.. which is all pretty standard. But even though I've set up overage limit warnings I never get them so I don't know what's coming. Whenever I have an overage for calling I'm always completely blindsided by it (sometimes the penalty has been over $20 for 10-20 minutes overage) because I receive no warnings, and sometimes I've gone over my data without even realizing it because at the end of the bill cycle it'll say my data usage is within limits on my phone, but then somehow I've gone over my data limit once I get my bill. Virgin sucks, it's better to not be a member.
Virgin Mobile's mobile plans in Quebec
mmmmm
Calgary, alberta
2020-03-21
They have a habit of changing the cell plan to a more expensive one after a couple of years without notifying you of the change in advance.
Virgin Mobile's mobile plans in Quebec
virgin
Montréal, quebec
2020-05-25
Virgin Mobile's mobile plans in Quebec
dasco
Saint-Jérôme, quebec
2020-05-24
Virgin Mobile's mobile plans in Quebec
yves
Vaudreuil-Dorion, quebec
2020-05-18
Virgin Mobile's mobile plans in Quebec
Nick
Saint-Barnabe-Nord, quebec
2020-05-17
Virgin Mobile's mobile plans in Quebec
Mélanie
Trois-Rivières, quebec
2020-05-15
Virgin Mobile's mobile plans in Quebec
plouc
Montréal, quebec
2020-05-15
Virgin Mobile's mobile plans in Quebec
louis
Edmonton, alberta
2020-05-15
Virgin Mobile's mobile plans in Quebec
Raph
Trois-Rivières, quebec
2020-05-10
Virgin Mobile's mobile plans in Quebec
Starneg
Calgary, quebec
2020-05-10
Virgin Mobile's mobile plans in Quebec
Cachi
North Vancouver, british-columbia
2020-05-01
Virgin Mobile's mobile plans in Quebec
,fsbdkfjbskd
Montréal, quebec
2020-04-27
Virgin Mobile's mobile plans in Quebec
michelsylvain
Saint-Jean-sur-Richelieu, quebec
2020-04-26
Virgin Mobile's mobile plans in Quebec
yo
Montréal, quebec
2020-04-23
Virgin Mobile's mobile plans in Quebec
yo
Montréal, quebec
2020-04-22
Virgin Mobile's mobile plans in Quebec
Dub1237
Montréal, quebec
2020-04-16
Virgin Mobile's mobile plans in Quebec
Georgio
Montréal, quebec
2020-03-21
Virgin Mobile's mobile plans in Quebec
Zazes
Cowansville, quebec
2020-03-21
Virgin Mobile's mobile plans in Quebec
Théodor
Montréal, quebec
2020-03-16
General information
About Virgin Mobile
Launched in 2005, Virgin Mobile is a joint venture between Virgin group and Bell Canada Enterprise Inc. (BCE Inc.) operating on its networks. Besides providing wireless voice, text and data communication, Virgin mobile provides its customers special offers, discounts and VIP experiences in music, entertainment, fashion & travel.
Network coverage
PlanHub in the media
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Prices change all the time !Stay informed about the best prices by email
ah597
North Vancouver, british-columbia
Virgin continuously has raised the fees, and when I switched over to a new phone they forced me to discontinue my previous plan (at $25 back in 2015, a plan that I'd been on for 3.5 years when they made me switch) because they "no longer even offered it". As a result my plan then went up to the next lowest plan for a similar package, at $40/month, and now I'm at $48. But then there's extra fees for calling, data overage.. which is all pretty standard. But even though I've set up overage limit warnings I never get them so I don't know what's coming. Whenever I have an overage for calling I'm always completely blindsided by it (sometimes the penalty has been over $20 for 10-20 minutes overage) because I receive no warnings, and sometimes I've gone over my data without even realizing it because at the end of the bill cycle it'll say my data usage is within limits on my phone, but then somehow I've gone over my data limit once I get my bill. Virgin sucks, it's better to not be a member.
mmmmm
Calgary, alberta
They have a habit of changing the cell plan to a more expensive one after a couple of years without notifying you of the change in advance.
virgin
Montréal, quebec
dasco
Saint-Jérôme, quebec
yves
Vaudreuil-Dorion, quebec
Nick
Saint-Barnabe-Nord, quebec
Mélanie
Trois-Rivières, quebec
plouc
Montréal, quebec
louis
Edmonton, alberta
Raph
Trois-Rivières, quebec
Starneg
Calgary, quebec
Cachi
North Vancouver, british-columbia
,fsbdkfjbskd
Montréal, quebec
michelsylvain
Saint-Jean-sur-Richelieu, quebec
yo
Montréal, quebec
yo
Montréal, quebec
Dub1237
Montréal, quebec
Georgio
Montréal, quebec
Zazes
Cowansville, quebec
Théodor
Montréal, quebec