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| Network (Stability, coverage, speed, dropped calls…) | |
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| Digital experience (Application and/or website are simple, clear, efficient and useful…) |
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Started by Telus in 2008, Koodo is a subsidiary providing wireless services all around Canada. This brand is targeting mostly young customers.
On the phone for over 90 minutes, bounced from dept to dept attempting to advocate for some empathy and understanding. Told that the previous departments should have addressed the concern. The client I work with has been in hospital for nearly a year, the bills racked up, warrantied phone was stolen but client couldn't report it stolen given their condition. Account cancelled by Koodo which adde
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Annual plan at $150 unlimited calls and 30 GB internet for 12 months, comes back to $12.50 by paying for annual, get $5 with this code in addition QMH9W6
You can trust them ! They changed my plan without any email of explanation and charged me like 10 $ more than usually Afrer a long time at phone and talking with many différent persons , I managed to take back my old plan and for that , they charged me 11$ more without telling me because I changed my monthly plan! It s really a joke.It seems I ll just go somewhere else
Just like parent Telus, Koodo has changed the rules (and so my bill) just a few months after signing up. This time,
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Koodo’s new program allows customers to select one free perk to be added to their monthly plan. Not all plans offer the same perk options, so make sure to verify that your plan offers the perk that you are interested in. You can change your Perk at any time, however, you will only be able […]
Seniors have specific needs when it comes to phone plans. They often look for simple and reliable phones paired with affordable plans that primarily cover calls and texts while minimizing mobile data usage. Choosing the right plan for a senior is important, especially with a fixed income. The goal is to find a cost-effective option […]
Started by Telus in 2008, Koodo is a subsidiary providing wireless services all around Canada. This brand is targeting mostly young customers.
