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distributel

Distributel

Founded in 1988, Distributel has grown into one of Canada’s largest independent service providers. What started as a long-distance provider evolved into a respected telecom company. Distributel currently offers internet, TV, and home phone services. Their high-speed internet plans are available in British Columbia, Alberta, Ontario and Quebec. Distributel internet aims to connect the country at rapid speeds and at a competitive price. Additionally, the company tries to be readily available on behalf of its clients. With their various means of customer service and technical support, they want customers to feel as if they can always be taken care of. Overall, if you’re worried about independent service providers being too risky, Distributel communications should alleviate these worries. We’d recommend them if you want to try an independent provider that has over 30 years of experience.

Client's Ranking
1.9
Distributel Internet
2.0

Distributel

Distributel Internet Plans

All Distributel Internet plans include unlimited data usage, as well as the ability to be bundled with home phone service. There are currently six Distributel Internet packages for sale on their website. These plans range in price and offer download speeds as low as 6Mbps and as high as 400Mbps.


Plan Cable 25 Mbps Unlimited

Distributel
25 Mbps
Unlimited
$10 Upfront
$848.80 For 2 years
$34.95
per month

Plan Cable 30 Mbps Unlimited

Distributel
30 Mbps
Unlimited
$10 Upfront
$848.80 For 2 years
$34.95
per month

Plan Dsl-fttn 25 Mbps Unlimited

Distributel
25 Mbps
Unlimited
$10 Upfront
$848.80 For 2 years
$34.95
per month

Plan Cable 25 Mbps Unlimited

Distributel
25 Mbps
Unlimited
$10 Upfront
$848.80 For 2 years
$34.95
per month

Plan Cable 30 Mbps Unlimited

Distributel
30 Mbps
Unlimited
$10 Upfront
$848.80 For 2 years
$34.95
per month

Plan Dsl-fttn 25 Mbps Unlimited

Distributel
25 Mbps
Unlimited
$10 Upfront
$848.80 For 2 years
$34.95
per month

Plan Ftth 1 Gbps Unlimited

Distributel
1000 Mbps
Unlimited
$10 Upfront
$1568.80 For 2 years
$64.95
per month

Plan Cable 1 Gbps Unlimited

Distributel
1000 Mbps
Unlimited
$10 Upfront
$1688.80 For 2 years
$69.95
per month

Plan Ftth 500 Mbps Unlimited

Distributel
500 Mbps
Unlimited
$10 Upfront
$1088.80 For 2 years
$44.95
per month

Distributel Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Distributel customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Distributel Reviews

With decades in the industry, Distributel has gained countless satisfied customers with unique experiences. Fortunately, we gathered a collection of Distributel reviews from real users across Canada.

Last 365 days average

8 reviews

1.9

All time average

88 reviews

3.4

By specification

Network
2.4
Onboarding experience
1.8
Bill
1.9
Customer Service
1.9
Digital experience
2.0
Distributel https://www.planhub.ca/img/logo/distributel.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 1 4.2
Distributel https://www.planhub.ca/img/logo/distributel.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 87 2.7
Distributel
1
2024-06-27
Worst service

I requested the installation on June 15. They confirmed the installation to me on June 25 between 8 a.m. and noon. Nobody showed up. I called at noon and they told me to wait until 5 p.m. Still no technician. After contacting the service at 5 p.m. they told me that they had a note from the technician who had come by and could not complete the installation. No technician came by. I lost 1 day of wo More

PlanHub
Distributel
1
2024-06-10
Service Denied: No Internet Availability

On site it shows they provide service and after 7-10 days of request service they denied for internet. They said they do not provide service in this area. They said cable connection is not available. I said cable is already connected, only there is a need of activation of internet. They said technician should visit then only they can activate.

PlanHub
Distributel
2
2024-05-03
Worst customer service on call

There is no email ID to coominicate with serviceteam.on call service agent does not provide any call ID number for confirmation. Telecaller agent said they do not send cancellation email to customers. I have to call them to get my money back from Distributel after service termination. Very poor customer service and not get proper response as per request. Stay away for Distributel internet service.

PlanHub
Distributel
1
2024-02-03
Avoid if you can

needed to go with Distributel since they<re the only carrier who offer services in northern Quebec. Terrible client experience.... took 45 minutes to book service and appointment installation only for them to loose my file. had to re do the entire process over the phone (they don't have any online ways of doing this!!??? even for legal documents to agree to, it is all done over the phone and you c More

PlanHub

Distributel Availability

Distributel’s internet services are only offered in Quebec, Ontario, Alberta and British Columbia. Fortunately, you can check to see if you live within reach of Distributel’s availability on their website. Just click on the “Check Availability” tab and input your address.


Frequently Asked Questions about Distributel

Distributel’s internet plans cost $39.95, $44.95 or $79.95 per month.

Distributel’s internet plans perform at 25Mbps, 50Mbps, 75Mbps or 1Gbps.

Yes, Distributel services require monthly payments.

Yes, Distributel plans require signing a contract which lasts a predetermined amount of time.