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Chatr Canada

Launched in 2010, Chatr Canada is a Canadian mobile network operator owned by Rogers. Chatr is targeted at new mobile users who want a simplified experience when choosing a plan. Chatr advertises a straightforward experience, with no term contracts or credit checks. Their greatest strength is the lack of commitment, which is highly appealing to new users and travelers. You can quickly set up a Chatr wireless plan, all you need is a mobile device and you can place an order for a new Chatr SIM card. Their monthly, yearly and even daily plans all require flat rates, with no surprise overage fees at the end of the month. If you live in Quebec, there are several exclusive Chatr deals that you can access. Consider reading up on their exclusive promotions if you’re a Quebec resident looking to save some money. Overall, Chatr’s mobile plans may be great for you if you dislike the sentiment of commitment that comes with plans from other major mobile companies.

Client's Ranking
2.5
Chatr Mobile
1.3

Chatr

Chatr Mobile

Chatr offers a range of mobile plans depending on your personal usage. With a wide price range, everyone can find a plan within their budget. All their plans include unlimited Canada-wide talking and texting, as well as a designated amount of mobile data. Further, Chatr Mobile includes 500MB of extra data for users that sign up with Auto-pay.


Plan 500 MB 100min NATIONAL

500 MB
100 min
All provinces
Chatr
$15
per month

Plan 1 GB Unlimited calls NATIONAL

1 GB
Unlimited
All provinces
Chatr
$25
per month

Plan 20.5 GB Unlimited calls NATIONAL

20.50 GB
Unlimited
All provinces
Chatr
$29
per month

Plan 52 GB Unlimited calls CANADA-US

52 GB
Unlimited
All provinces
Chatr
$34
per month

Plan 77 GB Unlimited calls CANADA-US

77 GB
Unlimited
All provinces
Chatr
$40
per month

Plan 102 GB Unlimited calls CANADA-US

102 GB
Unlimited
All provinces
Chatr
$50
per month

Chatr Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Chatr customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Opening Hours

Monday-Friday: 9am-9pm, Saturday & Sunday: 9am-6pm

Chatr Reviews

To see how users feel about Chatr, we provided a list of ratings based on several important aspects. In addition, we included Chatr reviews from a variety of clients.

Last 365 days average

5 reviews

2.5

All time average

11 reviews

2.8

By specification

Network
3.0
Onboarding experience
2.5
Bill
2.0
Customer Service
2.6
Digital experience
2.6
Chatr https://www.planhub.ca/img/logo/chatr.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 9 2
Chatr
1
2022-05-04
"Greed Over Customer Needs: Awful"

this is the worst network out there right now theeee worst they are just a greedy company that does nothing for its customers given their situation i added money to my account and still not able to use my phone when call they gaveme alot of bad attitude then when i said i need to speak to a super they said none is avble this rubs me wrong in so many ways i had to tell them to disconncet my services aftyer 10 yrs

PlanHub
Chatr
4
2020-07-08
"No Credit Checks, Quick Solution"

Overall it is a good solution if you don't want to sign any contract and you are looking for something quick, with no credit checks and stuff.
But it is somewhat cumbersome, as you need to make sure you have balance in your account. If you don't the line just drops. It happend several times while I was on call, although I hace my credit card on file and I have configured auto pay.

PlanHub
Chatr
1
2024-06-14
0 ratings if there was an option

Spoke to Amni from the customer support and she was not at all helpful. I have trasnferred from eSIM to physical sim on 12th June and till now the SIM is not working. I have explained to the store who raised a ticket with the customer support. Customer support - Amni kept repeating it is a store issue and i need to go back to the store. Customer is being pushed from store to customer support and t More

PlanHub
Chatr
1
2023-12-11
worst company ever invented in this world

if i can give minus 500 hundred stars to chatr I would. this is the worst company i have ever made a deal with in my entire life, and not just on phone companies, in any company of any sort. I am still am not able to get them off my back and make them stop charging me for more money. I went to a roger's store in montreal, there, one of the guys recommended opening an account with chatr, they More

PlanHub
Chatr https://www.planhub.ca/img/logo/chatr.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 2 3.6

Chatr Availability

Due to their connection to Rogers, Chatr’s availability provides wide coverage across the country. Their network’s range is one of their greatest strengths. It allows anyone within range of a Rogers tower to order a SIM card and begin a Chatr mobile plan right away.


Tips and guides to save on your plan mobile and Internet

Want to know more about Chatr? Feel free to check out our articles and blog posts about the company. We regularly post articles about the telecommunications industry in Canada on our Blog, as well as the latest promotions and offers.

Logos de Lucky Mobile vs Public Mobile vs Chatr

Articles, Mobile

Lucky vs Public Mobile vs Chatr

January 17, 2022

If you’re thinking of buying a new cell phone plan, you could end up spending hours searching online. Finding a high-quality plan at a low price can often feel complicated. If you want a basic BYOD plan at an affordable price, consider one from Lucky Mobile, Public Mobile or Chatr. As subsidiaries of the three […]

Frequently Asked Questions about Chatr

All unlocked devices that are compatible with Chatr’s cell phone towers will work with Chatr mobile.

Yes, you can bring your phone to any Chatr kiosk or store, a worker will provide you with a new SIM card.

Chatr offers its services in every province besides Newfoundland and Labrador, as well as the Territories

It depends on the kind of plan you purchase. All SIM cards cost $10 CAD. This flat rate in addition to your plan’s price is how much you must pay for your device to access Chatr’s network.

After inserting your new SIM card, it should only take a few minutes for your device to activate on the Chatr network.

CHATR is a virtual provider, so the company does not have any stores. Their products and services can be purchased from their partners locations or online. Virtual customer service is prioritized and calls to the help center cost $2.

CHATR is available in the following provinces: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Prince Edward Island and Nova Scotia.

CHATR does not offer its services in the province of Newfoundland and Labrador and all Canadian territories.

No, unfortunately international calls are only allowed with CHATR phones.