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Heronet

Heronet

Heronet is an independent telecom provider based in Ontario. Heronet Canada currently offers internet and home phone services across Quebec, Ontario, Alberta, British Columbia and Manitoba. Fortunately, Heronet’s name is not just for show. The provider intends to save the day with their abundance of unlimited cable internet plans. Heronet internet is available in a wide range of prices and download speeds. Whether you barely use the internet, or require an ultra fast download speed, Heronet likely has something for you at an appropriate price point. If you live in one of their available provinces and want to support an exciting independent provider, consider investing in a plan with Heronet.
Client's Ranking
4.9
Heronet Internet
5.0

Heronet

Heronet Internet Plans

Despite being based in Ontario, the bulk of Heronet Ottawa’s plans are available in Quebec. Quebec residents can choose up to nine different plans, while other provinces have fewer choices. Regardless, most Heronet internet reviews praise the provider’s rapid speeds at reasonable price points.


Cable 30

Heronet
30 Mbps
Unlimited
$700 Upfront
$1240 For 2 years
$700
per year

Cable C 15

Heronet
15 Mbps
Unlimited
$710 Upfront
$1285 For 2 years
$710
per year

Cable R 30

Heronet
30 Mbps
Unlimited
$735 Upfront
$1335 For 2 years
$735
per year

Cable 30

Heronet
30 Mbps
Unlimited
$700 Upfront
$1240 For 2 years
$700
per year

Cable C 15

Heronet
15 Mbps
Unlimited
$710 Upfront
$1285 For 2 years
$710
per year

Cable R 30

Heronet
30 Mbps
Unlimited
$735 Upfront
$1335 For 2 years
$735
per year

Cable 400

Heronet
400 Mbps
Unlimited
$1290 Upfront
$2370 For 2 years
$1290
per year

Cable R 300

Heronet
300 Mbps
Unlimited
$1155 Upfront
$2175 For 2 years
$1155
per year

Cable 300

Heronet
300 Mbps
Unlimited
$1265 Upfront
$2345 For 2 years
$1265
per year

Heronet Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Heronet customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Heronet Reviews

Interested in Heronet but still hesitant to sign up for their service? Try reading through these Heronet reviews from customers across Canada for your viewing pleasure.

Last 365 days average

No review

-

All time average

8 reviews

4.9

By specification

Network
0.0
Onboarding experience
0.0
Bill
0.0
Customer Service
0.0
Digital experience
0.0
Heronet https://www.planhub.ca/img/logo/heronet.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 8 4.9
Heronet
5
2022-02-19
Happy With Service, Rare Issues

Their answering machine is pretty corny, but I've been happy with my service for the past few years and have rarely run into issues with my internet connection, billing, or anything else. I liked that when I was initially getting my internet set up, I wasn't on hold for long periods of time, and my call was usually answered by the same individuals based in Canada. Recommended!

PlanHub
Heronet
5
2021-04-01
"Tried Heronet, Surprised Results!"

I've never really been one for smaller carriers, but my wife had them in the past so we decided to stick with them. With a name likeHheronet, I thought it sounds gimmicky, but I gave it a shot. And that was 2 years ago haha, I've never had a problem with their service, their customer support is amazing ( and bilingual EN/FR). Never had any issues with billing, honestly they make everything so simp More

PlanHub
Heronet
5
2021-03-30
HeroNet: A Helping Hand

I've been a HeroNet customer since 2017 and never had a problem.
They helped me transfer my subscription to a new address and everything went smoothly.
What I also really like with them is that they take the time to call you when needs be. Like when I wanted to upgrade for a faster transfer speed, they called me to make sure that it is really what I needed and checked that nothing was wrong with it.

PlanHub
Heronet
5
2021-03-24
"Network Stability, Welcoming Ops."

The network is stable, the operators are welcoming and explain the different possibilities well.

PlanHub

Heronet Availability

Heronet is only available within Quebec, Ontario, Alberta, British Columbia and Manitoba. To see if you are eligible for Heronet’s Availability, try checking your availability on their website.

Frequently Asked Questions about Heronet

Heronet only offers cable internet connection.

Heronet’s internet plans cost anywhere between $50 and $95 per month.

Heronet’s download speeds range between 30Mbps and 400Mbps.

If customers are transferring their services from another provider, there is no fee. If not, the installation fee costs $50.

If you choose to have a new installation, a fee of $50 is charged.